The ubiquity of the telephone suggests it as an ideal messaging tool. The slow, serial output of speech, however, makes it difficult to find important messages quickly. MailCall, a telephone-based messaging system using speech recognition, takes a step toward effective conversational messaging with a combination of filtering, random access, and recognition error handling. Incoming voice and text messages are categorized and prioritized based on the user's current interests as inferred from the calendar, rolodex, etc. MailCall then updates the speech recognizer's vocabulary on the fly to support random access---so that the user can go to interesting messages directly rather than having to step through the list one message at a time. Inevitable recognition errors are handled by an interface algorithm which verifies potential mistakes and lets the user correct them quickly; further, touch-tone equivalents for several speech commands are provided. And the user can send replies to messages or place calls using the rolodex. The result is a system which retrieves the user's most important messages first, supports
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