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Abstract: Complex modern-day artifacts are designed cooperatively by groups of experts, each with their own areas of expertise. The interaction of such experts inevitably involves conflict. This paper presents an implemented computational model, based on studies of human cooperative design, for supporting the resolution of such conflicts. This model is based centrally on the insights that general conflict resolution expertise exists separately from domain-level design expertise, and that this expertise... (Update)
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BibTeX entry: (Update)
Klein, Mark 1991. Supporting conflict resolution in cooperative design systems. IEEE Transactions on Systems, Man, and Cybernetics 21(6). (Special Issue on Distributed AI). http://citeseer.ist.psu.edu/klein91supporting.html More
@article{ klein91supporting,
author = "M. Klein",
title = "Supporting Conflict Resolution in Cooperative Design Systems",
journal = "IEEE Transactions on Systems, Man, and Cybernetics (Special Section on DAI)",
volume = "21",
number = "6",
month = "/",
year = "1991",
url = "citeseer.ist.psu.edu/klein91supporting.html" }
Citations (may not include all citations):432 The Evolution Of Cooperation (context) - Axelrod - 1984
92 Planning With Constraints (context) - Stefik - 1981 ACM
56 Negotiation Behavior (context) - Pruitt - 1981
51 Planning And Understanding (context) - Wilensky - 1983
51 Computer-Based Real-Time Conferencing Systems (context) - Sarin - 1985 ACM DBLP
45 Work-Oriented Design of Computer Artifacts (context) - Ehn - 1988
43 Getting to Yes: Negotiating Agreement Without Giving (context) - Fisher, Ury - 1981
41 The Use Of Meta-Level Control For Coordination In A Distribu.. (context) - Corkill, Lesser - 1983 DBLP
41 ISIS - A Knowledge-Based System For Factory Scheduling (context) - Fox, Smith - 1984
31 Explanation-Based Learning: A Survey of Programs and Perspec.. (context) - Ellman - 1989 ACM DBLP
24 Making Compromises Among Antagonist Constraints In A Planner (context) - Descotte, Latombe - 1985 ACM DBLP
23 An Approach To Verifying Completeness And Consistency In A R.. (context) - Suwa, Scott et al. - 1982 ACM DBLP
19 ACM Transactions on Office Information Systems (context) - Hewitt - 1986
18 Conflict Resolution in Cooperative Design - Klein - 1989 ACM
18 Conflict Resolution in Cooperative Design - Klein, Lu - 1990 ACM
15 Classification Problem Solving (context) - Clancey - 1984 ACM DBLP
14 Negoplan: An Expert System Shell For Negotiation Support (context) - Matwin, Szpakowicz et al. - 1989
11 A Method For Acquiring Strategic Knowledge (context) - Gruber - 1989 ACM
11 MOLE: A Tenacious Knowledge Acquisition Tool (context) - Eshelman, Ehret et al. - 1987
8 Autopilot: A Distributed Planner For Air Fleet Control (context) - Thorndyke, Mcarthur et al. - 1981
8 Arguments Of Persuasion In Labour Mediation (context) - Sycara-Cyranski - 1985
8 Callisto: An Intelligent Project Management System (context) - Sathi, Morton - 1986 ACM DBLP
8 An Interactive Multi-User Decision Support System For Consen.. (context) - Fedrizzi, Kacpryzk et al. - 1988
7 Consistency Of Rule-Based Expert Systems (context) - Bezem - 1987
5 MORE: An Intelligent Knowledge Acquisition Tool (context) - Kahn, Nowlan et al. - 1985 DBLP
5 A Taxonomy Of Intergroup Conflict Resolution Strategies (context) - Feldman - 1985
5 Negotiation To Resolve Conflicts Among Design Experts (context) - Lander, Lesser - 1988
5 Bargaining Between Goals (context) - Goldstein - 1975 DBLP
5 KNACK: ReportDriven Knowledge Acquisition (context) - Klinker, Bentolila et al. - 1987
4 A Computational Model for Conflict Resolution in Cooperative.. (context) - Klein, Baskin - 1990
4 The Structure of Conflict (context) - Coombs, Avrunin - 1988
4 A Computational Model Of Skill Acquistion (context) - Sussman - 1973
4 Constraints - A Language For Expressing AlmostHierachical De.. (context) - Sussman, Steele - 1980
4 Cooperation In Distributed Problem Solving (context) - Smith, Davis - 1979
4 Extracting Useful Advice From Conflicting Expertise (context) - Reboh - 1983 DBLP
4 Interactive Graphics Teleconferencing (context) - Pferd, Peralta - 1979
3 Participant Systems for Cooperative Work (context) - Chang - 1987
3 Artificial Intelligence Magazine (context) - Marcus, Stout et al. - 1987
3 Electronic Meetings: Technical Alternatives and Social Choic.. (context) - Johansen, Vallee et al. - 1979
2 Report Information Technologies Group (context) - Trice, Davis - 1989
2 Failure Handling In A Design Expert System (context) - Brown - 1985
2 Electrical Design - A Problem For AI Research (context) - Sussman - 1977
2 EECS: A Prototype Distributed Executive Communication and Su.. (context) - Hale, Haseman - 1987
2 Progress Toward A KnowledgeBased Aid For Mechanical Design (context) - Langrana, Mitchell et al. - 1986
2 Checking An Expert Sytems Knowledge Base For Consistency And.. (context) - Nguyen, Perkins et al. - 1985
2 Effects of a Graphical Problem Solving Aid on Small Group De.. (context) - Loy, Pracht et al. - 1987
1 SIS: A Shell for Interview Systems (context) - Kawaguchi, Mizoguchi et al. - 1987 DBLP
1 Cambridge Business School (context) - Mumford - 1983
1 ICRSS: Interactive Conflict Resolution Support System For In.. (context) - Carey, Olson et al. - 1988
1 Adapting SADT for Developing Computer Support for Cooperativ.. (context) - Marca - 1990
1 Experiences in Building Usable Meeting Support Software (context) - Marca - 1989
The graph only includes citing articles where the year of publication is known.
Documents on the same site (http://ccs.mit.edu/klein/selected.html): More
Conflict Resolution in Cooperative Design - Klein, Lu (1990) (Correct)
An Exception Handling Approach to Enhancing Consistency.. - Mark Klein (1997) (Correct)
Capturing Design Rationale in Concurrent Engineering Teams - Mark Klein (1993) (Correct)
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