| J. Zeisel, Inquiry by Design: Tools for Environment-Behavior Research. Brooks Cole, Monterey, CA. |
....equivalent of x. To elicit from the user the requirement equivalent for x, where x can be a value like durable , comfortable or simple , the Dialogue Agent may use several knowledge elicitation techniques like e.g. structured interviews ( Lerner, 1956 ] Sjoberg and Nett, 1968 ] Zeisel, 1981 ] and [ McGraw and Seale, 1988 ] protocol analysis [ Ericcson and Simon, 1984 ] and hypermedia tools ( Wells, 1989 ] Kopec et al. 1989 ] 2 . In addition, it uses pacing, leading, observation of linguistic cues, body language etc, or may even start an other walk through process ....
J. Zeisel. Inquiry by Design: Tools for Environment-Behavior Research. Brooks Cole, Monterey, CA, 1981.
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J. Zeisel, Inquiry by Design: Tools for Environment-Behavior Research. Brooks Cole, Monterey, CA.
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