Suchman, L. Office Procedures as Practical Action, ACM Transactions on Office Information Systems, vol. 1, no. 4, 1983. 320---328 Home/Search Document Not in Database Summary Related Articles Check |
This paper is cited in the following contexts:
Moving Out From the Control Room: Ethnography in System.. - Hughes, King, Rodden.. (1994) (33 citations) (Correct)
....More specifically, it is a response, as is CSCW itself, to the need for an adequate analysis of the sociality of work and organisation to underpin large scale interactive system design. To date, and in the context of system design broadly conceived, such studies have included photocopier use [29], office work [31] air traffic control [14,13] police work [1] and Underground Control Rooms [16] However, ethnography though holding much promise is still a relatively untried method in system design. It has been, and still is, strong on its critique of other methods, such as Task Analysis ....
Suchman, L. Office procedures as practical action." ACM Transactions on Office Information Systems. 1,
Integrating Ethnography Into the Requirements.. - Sommerville.. (1993) (13 citations) (Correct)
....to Page: 2. Printed: 2 2 94 File: Papers Requirements engineering. organisational standards and the end users of the technology will simply not admit that these practices go on. The potential value of ethnography in deriving computer system requirements was first identified in seminal work by Suchman (1983, 1987) Subsequently, further studies concerned with air traffic control (Harper et al. 1991) police database systems (Ackroyd et al. 1992) and underground railway control (Heath and Luff, 1991) have confirmed that an ethnographic study can give real insights into working processes which should ....
Suchman, L., 1983, `Office procedures as practical action', ACM Transactions on Office Information Systems, 1, 320-328.
Requirements Engineering for Cooperative Systems - Sommerville, Rodden (1994) (2 citations) (Correct)
....titles defined by the organisation. This working division of labour is not static. It is continually re negotiated depending on circumstances, resource availability and priorities. The potential value of ethnography in deriving computer system requirements was first identified in seminal work by Suchman (Suchman 1983; Suchman 1987) Subsequently, further studies concerned with air traffic control (Harper et al. 1991) police database systems (Ackroyd et al. 1992) underground railway control (Heath and Luff 1991) and financial dealing systems (Heath et al. 1993) have confirmed that an ethnographic study can ....
Suchman, L. (1983). "Office procedures as practical action." ACM Trans on Office Information Systems , 1(3): 320-28.
Enabling Physical Collaboration in Industrial Settings by.. - Fallman (Correct)
No context found.
Suchman, L. Office Procedures as Practical Action, ACM Transactions on Office Information Systems, vol. 1, no. 4, 1983. 320---328
Sociologists can be Surprisingly Useful in.. - Sommerville.. (1992) (5 citations) (Correct)
No context found.
Suchman, L., (1983), "Office procedures as practical action", ACM Transactions on Office Information Systems. 1, 1983, 320-328.
A Methodology for Business Process Redesign: Experiences and Issues - Wastell (1994) (8 citations) (Correct)
No context found.
) Suchman, L Office procedures as practical action. ACM transactions on office information systems, vol 1 (1983), pp 320-328.
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