Dellen, B., Pews, G. and Maurer, F. 1997: Knowledge Based Techniques to Increase the Flexibility of Workflow Management. Data & Knowledge Engineering Journal, NorthHolland.  Home/Search   Document Details and Download   Summary   Related Articles   Check

.... Even if the business process is determined completely, complex, not formally modeled decision processes may be embedded in black boxes (see above) or the process may change during its enactment (which appears typically in procedures like urban planning with an extremely long duration [9]) In such cases, flexible and adaptable workflow approaches are required (see, e.g. 14] 19] In this paper, we shortly describe the DECOR technical approach and try to point out its relationships to the particularities of e government processes in eGovernment. The paper is organized as ....

.... s innovative ways of service delivery [13] On the other hand, the idea of weak (loose) workflow structures is also required, since normally the legal regulations only provide a process skeleton while specific knowledge intensive tasks [6] are below the granularity normally modelled (see [9] this is what Lenk and Traunmller see as a specific characteristic of e government processes: They are partly . structured by legal rules which however, often demand interpretation . 13] or because during long living administrative process instances rules may change [9] or because ....

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Dellen, B., Pews, G. and Maurer, F. 1997: Knowledge Based Techniques to Increase the Flexibility of Workflow Management. Data & Knowledge Engineering Journal, NorthHolland.

....of a Technical Co ordination Unit of the European research network on planning and scheduling, PLANET [27] on applications of planning and scheduling to workflow. This has lead to some exploratory work reflected in a roadmap and some published papers [17,22,25] Although the MILOS project [8] of the Artificial Intelligence Group at the University of Kaiserslautern and the Software Process Support Group at the University of Calgary or the AI group at Edinburgh University in the TBPM project [16,30] have addressed the problem, to date very few tools have been developed using these ideas ....

Dellen, B. Maurer, F. and Pews, G. Knowledge Based Techniques to Increase the Flexibility of Workflow Management. Data and Knowledge Engineering, North-Holland. 1997. http://wwwagr.informatik.uni-kl.de/~comokit

....of the process context is limited to the pre defined constraints of the V model. Mutual dependencies between the constraints are not considered. The aim of CoMo Kit is to capture and reuse knowledge about the execution of processes by recording the selection of process variants during run time [4]. But the approach does not support the description of a project specific context by constraints and the automated derivation of process model adaptations. The Handbook of Organisational Processes is meant to serve as a handbook, which users can browse for alternative process models at various ....

Dellen, B., Maurer, F., Pews, G.: Knowledge Based Techniques to Increase the Flexibility of Workflow Management. In: Data & Knowledge Engineering Journal, North Holland (1997)

....and we are constantly changing it as we experiment. The initial experiments were with Next Link on cable harness design. We have also worked with companies, such as Hughes Aircraft and Toshiba, on industrial electromechanical devices that are proprietary. One public reference is Co Mo Kit[4] that uses a re implemented version of Redux for software engineering. The current DARPA application is aircraft propulsion system design in conjunction with Rocketdyne and GE. In the future, we plan to offer an academic course in which students can experiment with ProcessLink technology. 6 ....

Dellen, B., Maurer, F., and Pews, G., " Knowledge-based techniques to increase the flexibility of workflow management," Data & Knowledge Engineering, North-Holland, 1997. See also http://wwwagr.informatik.uni-kl.de/ comokit/.

....activity so that the most suitable agent can be selected. Motivation for Adding Knowledge about Organisation and Authority The importance of at least sensitising a workflow system to the organisational structure and authority context within which it operates is well argued in the literature (cf. [2], 6] 7] 10] 15] and [10] If this context is ignored, the system will undoubtedly break organisational conventions. For example, activities may be assigned to people who are not related to the organisational unit responsible for the overall task. We argue that a workflow system can be ....

Dellen, B., Maurer, F., and Pews, G., "Knowledge-based Techniques to Increase the Flexibility of Workflow Management." Data and Knowledge Engineering, 1997. 2 Details available at http://www.aiai.ed.ac.uk/~entprise/ 3 Details available at http://www.aiai.ed.ac.uk/project/tbpm/tbpm.html

.... in ad hoc and collaborative processes [1] It is this class of dynamic, collaborative processes which encompasses most engineering activities, and hence there is increasing interest in the use of knowledge based techniques to provide more flexible process management support in such areas [4]. 2 Objectives and Approach The TBPM (Task Based Process Management) project is investigating the provision of intelligent support for the scale up process which forms part of NPD within the chemical process industries. Scale up involves investigating the behaviour of a chemical process, and the ....

Dellen, B., Maurer, F., & Pews, G., "Knowledge Based Techniques to Increase the Flexibility of Workflow Management", Data and knowledge engineering, North Holland, 1997.

....identifying specialized extensions, and allowing for special conditions that may arise as a plan is executed. The first cut of these extensions was the Procura design[10] This has been furthered by the forthcoming diplom thesis of Raquet and discussions with the developers of ComMoKit[8]. 3.1 Redux Overview We begin this description with some general observations about Redux dependencies. The basic Redux model is similar to that of gIbis[4] However, whereas gIbis is a passive recording of issues, Redux computes the propagation of changes to the design. By adding simple ....

....more complex projects then are now possible. Alternatively, it enables distributed projects to be completed more quickly, or to start earlier with less complete information because there change notification is supported. This model has been modified for various applications. For example in ComMoKit[8], invalid goals invalidate their decisions also. But the general model has proved useful and the first implementation of a Project Management system, Procura[10] was shown to work. This paper is intended to assist other system builders with reusable principles in hopes that experimentation with ....

Dellen, B., Maurer, F., and Pews, G., " Knowledge-based techniques to increase the flexibility of workflow management," Data & Knowledge Engineering, NorthHolland, 1997. See also http://wwwagr.informatik.uni-kl.de/¸comokit/.

....To give an example of the issues involved we discuss three issues in more detail: 1. The current capability specifications that may be attached to a process are functionality oriented. When a task is to be performed by a human agent, additional capability attributes may be desirable. Dellen et al. [1] use the categories of qualification, organisational unit, and role within an organisational unit to define the capability a person must have in order to perform a task. Qualifications are similar to the current capability specifications. An example of a current capability specification would be ....

B. Dellen, F. Maurer, and G. Pews. Knowledge based techniques to increase the flexibility of workflow management. Data and Knowledge Engineering, 1997. Also available from http://wwwagr.informatik.uni-kl.de/~comokit.

....selected. 2. 1 Motivation for Adding Organisation and Authority Knowledge The importance of at least sensitising a workflow system to the organisational structure and authority context within which it operates is well argued in the literature (cf. Tate, 1993; Joosten, 1996; Kappel et al. 1995; Dellen et al. 1997; Rupietta, 1997) If this context is ignored, the system will undoubtedly break organisational conventions. For example, activities may be assigned to people who are not related to the organisational unit responsible for the overall task. We argue that a workflow system can be much more than just ....

Dellen, B., Maurer, F., &Pews, G.,1997, 'Knowledgebased Techniques to Increase the Flexibility of Workflow Management', Data and Knowledge Engineering, North-Holland.

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Dellen, B., Pews, G., and Maurer, F. (1997b). Knowledge based techniques to increase the flexibility of workflow management. Data & Knowledge Engineering Journal.

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