| Schmidt, K. (1993), The Sociological Bonanza?, Working Paper, Comic Working paper, COMICRIS Ø-2-3, Department of Computing Lancaster University, Lancaster LA1 4YR, UK.. |
....become vices. Against this is the argument that what is wrong with many of the traditional methods of system design is that they owe far too much to the needs of engineering with the result that crucial aspects of the real world of work are obscured, misrepresented or never properly treated [26]. It is in this respect that analytic approaches , Task Analysis, Office Automation for example, which focus on the flow of data within a domain, are found wanting [28,30] While it is accepted that a balance needs to be found between the 1 Ethnography has a long history in social research. See, ....
Schmidt, K. (1993), The Sociological Bonanza?, Working Paper, Comic Working paper, COMICRIS Ø-2-3, Department of Computing Lancaster University, Lancaster LA1 4YR, UK..
....of ethnography emerges from a growing plausibility of the diagnosis that many system problems emerge because their design pays insufficient attention to the social context of work. This failure often attributed to the inadequacy of existing methods of requirements elicitation and work analysis (Schmidt, 1993). It is also increasingly accepted within the software engineering community that understanding the social real world is an important factor in software design and development (Potts, 1993) A growing expectation is that requirements elicitation should be informed by an analysis of the real ....
.... O Brien, Rodden, Rouncefield, Sommerville 4 Against this is the argument that what is wrong with many of the traditional methods of system design is that they owe far too much to the needs of engineering with the result that crucial aspects of the real world are not never properly treated (Schmidt, 1993). It is in this respect that analytic approaches which decompose elements of the work activities and tasks, such as Task Analysis and Office Automation, which focuses on the flow of data within a domain, are found wanting (Shapiro 1993; Suchman 1983) The result is, so it is argued, that ....
Schmidt, K. (1993), The Sociological Bonanza?, Working Paper, Comic Working paper, COMIC-RISØ-2-3, Available from Department of Computing, Lancaster University, Lancaster LA1 4YR, UK.
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