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Potts C. ' Software Engineering Research Revisited' IEEE Software Vol. 10 No 5, pp 19-28.

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This paper is cited in the following contexts:
The Role of Ethnography in Interactive Systems Design - Hughes, King, Rodden, Andersen (1995)   (11 citations)  (Correct)

....context of work. This failure is often attributed to the inadequacy of existing methods of requirements elicitation and work analysis. It is also increasingly accepted within the software engineering community that understanding the social real world is an important factor in software design [9]. A growing expectation is that requirements elicitation should be informed by an analysis of the real world circumstances of work and its organisation [5] As a result, it is no surprise that ethnography emerges as a candidate method for understanding the human nature of requirements. The ....

Potts C. ' Software Engineering Research Revisited' IEEE Software Vol. 10 No 5, pp 19-28.


Moving Out From the Control Room: Ethnography in System.. - Hughes, King, Rodden.. (1994)   (33 citations)  (Correct)

.... be informed by an analysis of the real world circumstances of work and its organisation [10] This is reflected more generally in a growing awareness within the software engineering community that the understanding the social real world is an important factor in software design and development [21]. There is, not surprisingly, some equivocation about just what the social means in this connection. The influences have come from a number of different directions, including the sociology of technology, the sociology of industry, the sociology of organisations among them. Not all of these have ....

Potts C. Software Engineering Research Revisited' IEEE Software Vol. 10 No 5, September 1993, pp


Presenting Ethnography in the Requirements Process - Hughes, O'Brien, Rodden.. (1995)   (8 citations)  (Correct)

.... often attributed to the inadequacy of existing methods of requirements elicitation and work analysis (Schmidt, 1993) It is also increasingly accepted within the software engineering community that understanding the social real world is an important factor in software design and development (Potts, 1993). A growing expectation is that requirements elicitation should be informed by an analysis of the real world circumstances of work and its organisation (Goguen, 1993) As a result, it is no surprise that ethnography emerges as a candidate method for understanding the human nature of ....

Potts C. (1993) ' Software Engineering Research Revisited' IEEE Software Vol. 10 No 5, September 1993, pp 19-28.

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