L.G. Terveen, P.G. Selfridge, M.D. Long, "`Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, 10(1), 1995, pp. 1-37.  Home/Search   Document Details and Download   Summary   Related Articles   Check

....with information technology. The Designer Assistant project at AT T created an organizational memory system whose DRAFT 9 use became part of the design review process as a way of ensuring conformance to the usage of a specific piece of complex functionality in a large switching system [30]. In this setting, the design process was modified to include a trace of the Designer Assistant session as part of a design document. The appropriateness of the designer s choices and adequacy of the advice given by Designer Assistant are discussed during software design reviews. If the advice is ....

....Utilizing a combination of existing and new organizational processes to place use of Designer Assistant into development practices ensures that the knowledge will evolve with the organization. The observation that technology and organizational processes are mutual, complementary resources [30] has served as a guiding principle for this work. 5 CONCLUSIONS AND FUTURE WORK Knowledge management for software development is more than repositories and search engines. It also requires actively delivering information during the development process and ongoing process of capturing project ....

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Terveen, L.G., Selfridge, P.G., and Long, M.D., "Living Design Memory' - Framework, Implementation, Lessons Learned," HumanComputer Interaction, vol. 10, pp. 1-37, 1995.

....that enhances product quality and developer productivity, while recognizing past experiences as a catalyst for the learning process. We call this an organizational learning approach [7] to emphasize that the knowledge is used as the basis for improvement, not just memorizing past experiences [43 45] . 3.1 The GUIDE Process for Applying Usability Resources Our approach to supporting organizational learning to usability resources is a combination of tool and process to capture knowledge as it emerges in practice, review and or otherwise validate that knowledge, and ensure that previous ....

....that reviews the recommendations given by GUIDE during project design reviews. Suggestions on modifications and improvements to the knowledge base are then forwarded to human factors and GUIDE librarian personnel for consideration. This kind of process has been demonstrated to work in practice [43], provided the repository remains up to date and remains an important corporate asset that provides benefit to the developers. During periodic design reviews, teams will review and critique project answers to GUIDE questions. Different answers could be negotiated and found to be more appropriate ....

L. G. Terveen, P. G. Selfridge, and M. D. Long, "Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, vol. 10, 1995, pp. 1-37.

....not just passive recipients of knowledge, but active contributors (i.e. they actively co design the class curriculum) dePaula, Fischer and Ostwald 4 ECSCL 2001 1. Learning discourse and social capital: CIEs should not be passive repositories of information, but rather living information spaces [Terveen et al. 1995] through which members of a learning community can share ideas and build social relationships. To become an active member of a community means to build networks, and to learn about and contact other members of the community with similar interests, ideas, and goals; that is, it means to learn to ....

Terveen, L. G., Selfridge, P. G., & Long, M. D. (1995) "Living Design Memory: Framework, Implementation, Lessons Learned," Human-Computer Interaction, 10(1), pp. 1-37.

....the label of knowledge management, the implication above has rarely been considered. In most cases, the focus has been on providing detailed information exclusively [e.g. 16] In well known knowledge management systems, such as Answer Garden [1, 3] Project memory [38] and Designer assistant [36], there are search features. However, the ways in which users can survey search results are very limited. Clearly, these systems are much more oriented towards finding the matching record (which sometimes is very important) than providing the user with an overview. There are some exceptions, ....

....[34] The user queries the system with a keyword, and receives a list of people who can assist. Similar features are provided by the Referral Web system, described by Kautz et al. [21] The importance of expertise location has also been acknowledged by the designers of the Designer assistant [36] and the Project memory [38] but no explicit support is included in the systems. Pi r. o ooh#v # # : fr. #v r# y ph#v # v # qr#r. vrq# i #u #v #hppr viyr# Expertise location is dependent on who is available. Accordingly, knowing the author of certain information is not enough. One ....

Terveen, L. P. Selfridge and M.D. Long (1995) "Living Design Memory: Framework, Implementation, Lessons Learned," Ch#p'f#r...#D#r...hp#v', (10) 1.

....be simply a passive repository of information, but an interactive medium within which collaborative work can actually be conducted and through which communication about the work can take place and be situated. Systems that support organizational learning [Senge, 1990] and organizational memories [Terveen et al. 1995] will be useful for professionals working on complex tasks in large team environments. An example of an organizational memory is GIMMe, the Group Interactive Memory Manager [Fischer et al. 1996b; Lindstaedt, 1998] which captures group email, automatically categorizes it, and then provides ....

Terveen, L. G., Selfridge, P. G., & Long, D. M. (1995) "Living Design Memory: Framework, Implementation, Lessons Learned," Human-Computer Interaction, 10, pp. 1-37.

....processes, then little else has to be done in terms of documenting their efforts. On the other hand, if they need to deviate from the guidelines, then they are considered a trail blazing project for that issue that must undergo a careful documentation process to ensure that footprints are left [31] for subsequent development efforts. Related Research The work described here has roots in a number of research topics, including case based decision support organizational learning and organizational memory, human interface guidelines, and software centered process environments. For the ....

L.G. Terveen, P.G. Selfridge, M.D. Long, "`Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, 10(1), 1995, pp. 1-37.

....in the organization. The repository therefore serves not only as a means to disseminate design knowledge, but also helps an organization learn what does and does not work for their development context. This is where we distinguish between organizational memory systems that many have advocated [20, 21] and our notion of organizational learning, where the emphasis is placed on learning from previous experiences, which has also been applied to the organizational level as learning organizations [18] The method also naturally incorporates an evolutionary, continuous, process of improvement that ....

....organization with information technology. The Designer Assistant project at AT T created an organizational memory system whose use became part of the design review process as a way of ensuring conformance to the usage of a specific piece of complex functionality in a large switching system [20]. In this setting, the design process was modified to include a trace of the Designer Assistant session as part of a design document. The appropriateness of the designer s choices and adequacy of the advice given by Designer Assistant are discussed during software design reviews. If the advice is ....

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L. G. Terveen, P. G. Selfridge, and M. D. Long, "`Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, 10, 1995, pp. 137

....are needed that can disseminate knowledge as it is created in the organization so people can begin to build a culture based on success, avoid duplicate efforts, and avoid repeating mistakes. These techniques provide information relevant to local development practices you can t learn in school [54], 3 Project abc issues reusable artifacts design guidelines Case Based Repository Domain Abstractions Domain Analyst Tool Designer Application Developer mature domain repeated problems novel problem Domain Specific Design Environments value added artifacts Critic: the infrastructure does not ....

....information to determine whether the tool fits their need. Knowledge Collection Developing a large scale, real world, knowledge base to support the development process is not a simple matter of engaging in an up front knowledge acquisition effort. A process of continuous incremental refinement [54] must be in place so the repository can evolve as new problems and solutions are discovered [22, 25] Generally there are two approaches to knowledge acquisition in software design environments. The first is to take the naive position that designers will readily perceive the future benefits of ....

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Terveen, L.G., Selfridge, P.G., Long, M.D., "`Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, 1995 (in press).

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L.G. Terveen, P.G. Selfridge, M.D. Long, "`Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, 10(1), 1995, pp. 1-37.

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L. G. Terveen, P. G. Selfridge, and M. D. Long, "Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, vol. 10, pp. 1-37, 1995.

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Terveen, L. G., Selfridge, P. G., Long, M. D. "`Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, 10(1), pp. 137.

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L. G. Terveen, P. G. Selfridge, and M. D. Long, "`Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, vol. 10, 1995, pp. 1-37

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Terveen, L.G., Selfridge, P.G., Long, M.D., "Living Design Memory' - Framework, Implementation, Lessons Learned." Human-Computer Interaction, 10 (1). 1-37.

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Terveen, L. G., Selfridge, P. G., Long, M. D. "`Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, 10(1), pp. 1-37.

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L. G. Terveen, P. G. Selfridge, and M. D. Long, "Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, vol. 10, pp. 1-37, 1995.

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Terveen, L.G., Selfridge, P.G., Long, M.D., "Living Design Memory' - Framework, Implementation, Lessons Learned." Human-Computer Interaction, 10 (1). 1-37.

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Terveen, L. G., Selfridge, P. G., Long, M. D. "`Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, 10(1), pp. 137.

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L. G. Terveen, P. G. Selfridge, and M. D. Long, "Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, 10(1), pp. 1-37, 1995.

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L.G. Terveen, P.G. Selfridge, M.D. Long, "`Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, 10(1), 1995, pp. 1-37.

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Terveen, L. G., Selfridge, P. G., Long, M. D. "`Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, 10(1), pp. 1-37.

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L. G. Terveen, P. G. Selfridge, and M. D. Long, "Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, vol. 10, pp. 1-37, 1995.

No context found.

Terveen, L. G., Selfridge, P. G., Long, M. D. "`Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, 10(1), pp. 137.

No context found.

L. G. Terveen, P. G. Selfridge, and M. D. Long, "Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, vol. 10, pp. 1-37, 1995.

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L. G. Terveen, P. G. Selfridge, and M. D. Long, "Living Design Memory' - Framework, Implementation, Lessons Learned," Human-Computer Interaction, vol. 10, pp. 1-37, 1995.

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L.G. Terveen, P.G. Selfridge, and M.D. Long, "Living Design Memory: Framework, Implementation, Lessons Learned," Human--Computer Interaction, vol. 10, no. 1, 1995, pp. 1--37.

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