Project KimSac: "Kiosk-based Integrated Multimedia Service Access for Citizens" see http://www.broadcom.ie/Kimsac/ Home/Search Document Not in Database Summary Related Articles |
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Human-Agent Communication - Dickinson (Correct)
....they want to sell a good on their behalf. Once selected, however, the agent is instructed through a standard form filling interface. The sense of a social partner or personality is very limited. Another interesting challenge is the use of emotional tone in dialogue. The KimSac project [19] provides agents in an information kiosk to advise potential claimants whether they are eligible to claim state benefits. Given the likely emotional state of at least some potential claimants, should the agents adopt a different tone Page 6 when delivering bad news, e.g. that the user is not ....
Project KimSac: "Kiosk-based Integrated Multimedia Service Access for Citizens" see http://www.broadcom.ie/Kimsac/
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