| Kendall, E.A. and L. Zhao. Capturing and Structuring Goals. in Workshop on Use Case Patterns, Object Oriented Programming Systems Languages and Architectures (OOPSLA),. 1998. |
....and working practices of the mobile workers. Work knowledge management concerns storage and dissemination of expertise about work related tasks. 4.1. Role identification To model this system in terms of roles, we need to first identify the roles involved in the case study. According to [10] a way to identify roles in an application domain is to start from identifying use cases, associating each use case with a goal, creating a goal hierarchy from the use case hierarchy and coalescing semantically relevant goals in roles. For the purpose of our example we consider the following three ....
....with a goal, creating a goal hierarchy from the use case hierarchy and coalescing semantically relevant goals in roles. For the purpose of our example we consider the following three use cases: Teamwork coordination, Travel management and Work Knowledge Management. We can use the methodology from [10], the identify the following roles (Fig. 3) 1. Employee: This role describes generic behaviour of the members of the customer service teams. An example of this type of behaviour is accessing common team resources including work practice announcements and business news. 2. Coordinator: The ....
Kendall, E.A. and L. Zhao. Capturing and Structuring Goals. in Workshop on Use Case Patterns, Object Oriented Programming Systems Languages and Architectures (OOPSLA),. 1998.
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