Mentzas, G. (1991) A Review of Object Orientation and Knowledge Processing in Office Models, European Journal of Information Systems, Vol. 1, No 3, pp. 193-203.  Home/Search   Document Not in Database   Summary   Related Articles   Check

.... Information Systems Office Information Systems (OIS) aim at supporting the document related, procedural and communication issues of office work; see Ellis and Nutt (1980) They have been modelled as encompassing three domains: passive office objects; office procedures; and office tasks; see Mentzas (1991). Office objects are the primitive office elements; examples of office objects are documents, files, printers, etc. hence, office objects provide metaphors that represent their actual counterparts in the physical office. Office procedures can be considered a set of mappings among office objects; ....

....Mentzas (1993b) in the area of office and production automation, and Rose et al. (1992) in CASE applications. Such architectures draw from findings in the use of object oriented and distributed artificial intelligence research in manufacturing systems [Hynynen (1992) office information systems [Mentzas (1991)] as well as from studies in cooperation and coordination; see e.g. Durfee (1988) Ellis et al. (1991) Mentzas (1993a) and Ching et al. (1993) ANALYSIS OF CBIS Components of Computer based Systems The previous section briefly reviewed the major types of CBIS and their characteristics. Three ....

Mentzas, G. (1991) A Review of Object Orientation and Knowledge Processing in Office Models, European Journal of Information Systems, Vol. 1, No 3, pp. 193-203.

....office work, however, refers to high level tasks which are neither routine nor clear, since they involve cooperation among many agents, negotiation among parties, confrontation and argumentation, and the abilities to learn and reach goals. Again, the role of artificial intelligence can be crucial [28]. Four reasons have been given as an explanation for the differences that the advent in office information systems demonstrates, in comparison to the respective explosion in the automation of manufacturing systems; see also [45] The mechanisation of office activities came, historically, later ....

....the fifth section presents the conclusions and directions for future research. 2. REVIEW OF OIS AND PMS 2. 1 Issues in Office Information Systems Office Information Systems have been modelled as encompassing three domains: passive office objects; office procedures; and office tasks; see [28]. Office objects are the primitive office elements; examples of office objects are documents, files, printers, etc. hence, office objects provide metaphors that represent their actual counterparts in the physical office. Office procedures can be considered a set of mappings among office objects; ....

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Mentzas, G. (1991) A Review of Object Orientation and Knowledge Processing in Office Models, European Journal of Information Systems, Vol. 1, No 3, pp. 193-203.

....used to manipulate office objects. The event driven behaviour of office work, as well as the ability to use graphical representations of office processes, has inspired research work that draws from the theory of graphs, Petri nets and finite automata; for surveys of office models and methods see Mentzas (1991) and Ang (1993) We can define the concept of an office process (or procedure) as any reasonably long lived information handling process in the office with a specific goal. Such processes may be carried out regularly and frequently, or at long indeterminate intervals. We can view office processes ....

Mentzas, G.N. (1991) A Review of Object-Orientation and Knowledge Processing in Office Models, European Journal of Information Systems, Vol. 1, No. 3, pp. 193-203.

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