M. Hertzum, A. M. Pejtersen, The Information-Seeking Practices of Engineers: Searching for Documents as well as for People,Information Processing & Management, vol. 36, no. 5, pp. 761-778, 2000. Home/Search Document Not in Database Summary Related Articles Check |
This paper is cited in the following contexts:
Expert Finding Systems for Organizations: Problem and Domain .. - Yimam-Seid, KOBSA (2002) (Correct)
....knowledge they have at the moment, given that the cutting edge is always changing. Studies into the information seeking behavior of people working in information intensive fields also show that people searching for information commonly explore personal communications prior to using formal sources [2,3]. Thus, if technology is to foster the effective utilization of the whole range of knowledge in organizations, it has to be able to support not only access to explicitly documented knowledge but, most importantly, tacit knowledge held by individuals. By enhancing the visibility and traceability ....
....this the hybrid approach to knowledge management . Kautz et al. [7] also discuss the importance of integrating both the ask a program document and ask a person paradigms into information seeking. These two approaches are mostly used in an inter dependent manner, i.e. one is used to find the other [2]. Organizational memory systems like question answering and routing systems (e.g. Answer Garden[30] can be cited as one realization of this paradigm which necessarily calls for expert finding capabilities. Social recommender collaborative filtering systems, too, can enhance their services by ....
M. Hertzum, A. M. Pejtersen, The Information-Seeking Practices of Engineers: Searching for Documents as well as for People,Information Processing & Management, vol. 36, no. 5, pp. 761-778, 2000.
Expert Finding Systems for Organizations: Problem and Domain .. - Yimam-Seid, Kobsa (2002) (Correct)
....knowledge they have at the moment, given that the cutting edge is always changing. Studies into the information seeking behavior of people working in information intensive fields also show that people searching for information commonly explore personal communications prior to using formal sources (Hertzum and Pejtersen 2000; Wilson 1995) Thus, if technology is to foster the effective utilization of the whole range of knowledge in organizations, it has to be able to support not only access to explicitly documented knowledge but, most importantly, tacit knowledge held by individuals. By enhancing the visibility and ....
....the hybrid approach to knowledge management . Kautz et al. (1996) also discuss the importance of integrating both the ask a program document and ask a person paradigms into information seeking. These two approaches are mostly used in an inter dependent manner, i.e. one is used to find the other (Hertzum and Pejtersen 2000). Organizational memory systems like question answering and routing systems, for example Answer Garden (Ackerman and McDonald 1996) can be cited as one realization of this paradigm which necessarily calls for expert finding capabilities. Social recommender collaborative filtering systems, too, ....
Hertzum, M., & Pejtersen, A. M. (2000). The Information-Seeking Practices of Engineers: Searching for Documents as well as for People. Information Processing & Management, 36 (5): 761-778.
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