Kobsa, A., Koenemann, J., Pohl, W.: Personalized Hypermedia Presentation Techniques for Improving Customer Relationships. The Knowledge Engineering Review, Vol. 16(2). Home/Search Document Details and Download
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Personalising On-Line Configuration of Products and.. - Ardissono, Felfernig.. (2002) (Correct)
....the products and services they search for. This raises the following issue: how can a Web based system support these customers in finding the goods best fulfilling their needs To face this issue, several Web based systems offer one to one recommendation of items, given the customer s preferences [1, 2, 7, 10, 13, 15]. However, the recommendation techniques developed so far do not support the configuration of items, that is essential to comply with the customer s requirements when purchasing complex products, or registering for services. At the current stage, this type of activity can be performed by using ....
A. Kobsa, J. Koenemann, and W. Pohl, 'Personalized hyper- media presentation techniques for improving online customer relationships', The Knowledge Engineering Review, 16(2), 111-155, (201).
Combining Collaborative and Content-Based Filtering Using.. - Paulson, Tzanavari (2003) (3 citations) (Correct)
....with numerous dilemmas. Recommender Systems [1] can guide the user through these processes by recommending paths, solutions, alternatives and new ideas. Recommendation in most cases is regarded as an extension of the prediction process that frequently takes place in User Modeling Systems [2] [3] instead of predicting a single item of a user s profile based on other information, a whole set of items is predicted in a similar fashion. The predicted items will thus play the role of items to be recommended to the user. In the remainder of the article we will explore two key approaches to ....
....given the selections a particular user has made. In fact, recommender systems can be regarded as information agents who serve their users, trying to provide them with the information that best serves their needs. Personalization has been identified as a primary objective of many online systems [3]. 2.2 Existing Techniques There are a number of techniques used for the design of a recommender system. We can categorize these techniques as Content Based, Social or Collaborative, and Hybrid. Content Based Techniques In content based techniques, the user model includes information about the ....
Kobsa, A., Koenemann, J., Pohl, W.: Personalized Hypermedia Presentation Techniques for Improving Online Customer Relationships. The Knowledge Engineering Review. 16(2) (2001) 111-155
Navigating by Knowledge - Alfaro, Zancanaro, Nardon, Guerzoni (Correct)
.... for hypermedia in the automation of some tasks related to hypermedia creation and management [6] The research field of adaptive hypermedia is also relevant to our approach in that it studies the use of semantic relations for tailoring the hypermedia to a specific user; in particular, works by [3] and [2] have investigated many relevant issues. By the same token, our previous work done on Macronodes [5] provided an important stepping stone to our research in that it analyzes the structure and annotation of texts for a multimedia presentation. 5. ACKNOWLEDGMENTS This work has been ....
A. Kobsa, J. Koenemann and W. Pohl. "Personalized Hypermedia Presentation Techniques for Improving Online Customer Relationships", The Knowledge Engineering Review 16(2), 111-155, 2001.
Dynamic Generation of Personalized VRML Content: a General.. - Chittaro, Ranon (2002) (Correct)
....(this is achieved with sensors in VRML) and (ii) assemble files of 3D content starting from parametric descriptions of 3D models (this is achieved with PROTOs in VRML) 2. 1 The Adaptation Problem and VRML In general, the problem of making a system adaptive can be broken down into three tasks [11]. The acquisition task is concerned with (i) identifying available information about the user, either by monitoring the system usage or by obtaining information from external sources, ii) making this information accessible to the adaptation component of the system, and (iii) building an initial ....
....3D e commerce has still to face major challenges (e.g. browser compatibility issues, navigation and usability issues, and needs to be provided with proper tools to develop effective Web sites and use them. For examp le, while for 2D e commerce both specific research about adaptivity (e.g. [1, 2, 9, 11, 12, 13]) and commercial developer tools for building adaptive Web sites (see [9] for a review of them) are available, the relevant issue of personalization in 3D e commerce has yet to be faced. From this point of view, providing the application developer with tools for personalization (as it is typical ....
Kobsa, A., Koenemann, J., and Pohl W. Personalized Hypermedia Presentation Techniques for Improving Online Customer Relationships. The Knowledge Engineering Review, 16(2) (2001), 111-155.
An explicit model for tailor-made eCommerce web presentations - Loeber, Aroyo, Hardman (2002) (Correct)
.... used to attract the customer s attention to (new) information, products and services; it can be used to persuade customers to purchase a certain product directly or to live according to a certain lifestyle; and it can be used to o#er reassurance and service to keep the customer satisfied and loyal [5]. In order to automatically generate web based presentations which help users to fulfill their needs and to become loyal customers, a complex model is needed. This model should not only contain the information about the user, but also about the setting in which the presentation will be presented. ....
Kobsa, A. J., and Pohl, W. Personalized hypermedia presentation techniques for improving online customer relationships. The Knowledge Engineering Review 16, 2 (2001), 111--155.
Initializing the Student Model using Stereotypes and Machine.. - Tsiriga, Virvou (2002) (Correct)
....attributes constitute the personal student characteristics. Directly asking students to provide information about themselves is one of the most obvious methods of acquiring information. However, self assessment is error prone, since users are often not correctly aware of their own capabilities [18, 19, 20]. Therefore, similarly with ELM ART II [21] Web EasyMath also uses a preliminary test in order to assess the knowledge level of the student conceming the domain of algebraic powers, as well as simple arithmetic operations. In particular, the preliminary test contains questions that are related to ....
A. Kobsa, J. Koenemann, and W. Pohl, "Personalized hypermedia presentation techniques for improving online customer relationships," The Knowledge Engineering Review, vol. 16, pp. 111-155, 2001.
Evaluating Animated Presentation Agents for an Adaptive Web .. - Gena, Guberti, PASSARELL (Correct)
....of tools and services for working users such as translation, telephone numbers, converters, calculators, etc [5, 6] Because of the large amount of offered services, we decided to personalize the in teraction in order to tailor them on the basis of user behavior. Following Kobsa s classification [11], the adaptation production has been oriented to the generation of contents and structures adapted on the basis of a given user model Figure 1. A portion of the home page of the English version of E tool (http: www.e tool.it OfficeEng ) We divided our personalization process into these three ....
A. Kobsa, J. Koenemann, W. Pohl, Personalized Hypermedia Presentation Techniques for Improving Online Customer Relationships. The Knowledge Engineering Review 16(2): 111-155, 2001.
Diagnosing Language Transfer in a Web-based ICALL that.. - Tsiriga, Virvou (2002) (Correct)
....a student, namely careless, averagely careful and very careful. Directly asking students to provide information about themselves is one of the most obvious methods of acquiring information. However, self assessment is errorprone, since users are often not correctly aware of their own capabilities [11, 12]. Therefore, similarly with ELMART II [13] Web PVT also uses a preliminary test in order to assess the knowledge level of the student in the domain of the passive voice of the English language. In particular, based on the student s performance on the preliminary test, Web PVT assigns the student ....
A. Kobsa, J. Koenemann, and W. Pohl, "Personalized hypermedia presentation techniques for improving online customer relationships", The Knowledge Engineering Review, 16, 2001, pp. 111-155.
Contextualized Communication of Privacy Practices and.. - Kobsa, Teltzrow (2004) Self-citation (Kobsa) (Correct)
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Kobsa, A., Koenemann, J., and Pohl, W.: Personalized Hypermedia Presentation Techniques for Improving Customer Relationships. The Knowledge Engineering Review 16, (2001) 111-155.
Personalized Hypermedia and International Privacy - Kobsa (2002) Self-citation (Kobsa) (Correct)
.... (like providing data about themselves) if they do not receive immediate benefits, even when they would profit in the long run [5] Privacy concerns of Internet users This current practice of data collection and processing in personalized hypermedia systems, specifically in personalized websites [23], seems to be in conflict with privacy concerns of Internet users. These became manifest in numerous recent consumer polls, where respondents reported: being (very) concerned about threats to their privacy when using the Internet: 81 [35] 87 [7] being extremely or very concerned about ....
Kobsa, A., Koenemann, J. and Pohl, W. Personalized Hypermedia Presentation Techniques for Improving Customer Relationships. The Knowledge Engineering Review, 16 (2,
Web-Usage-Based Success Metrics for Multi-Channel Businesses - Maximilian Teltzrow.. (Correct)
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Kobsa, A., Koenemann, J., Pohl, W.: Personalized Hypermedia Presentation Techniques for Improving Customer Relationships. The Knowledge Engineering Review, Vol. 16(2).
Unknown - (Correct)
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Kobsa, A., J. Koenemann and W. Pohl (2001). Personalized hypermedia presentation techniques for improving online customer relationships. To appear in The Knowledge Engineering Review.
ADVISOR SUITE A knowledge-based sales advisory system - Jannach (2004) (Correct)
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A. Kobsa, J. Koenemann, and W. Pohl, `Personalized hypermedia presentation techniques for improving online customer relationships', The Knowledge Engineering Review, 16(2), 11--155, (2001).
Building on-line sales assistance systems with ADVISOR SUITE - Jannach, Kreutler (2004) (Correct)
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A. Kobsa, J. Koenemann, and W. Pohl. Personalized hypermedia presentation techniques for improving online customer relationships. The Knowledge Engineering Review, 16(2):11-155, 2001.
Web-Based Commerce in Complex Products and.. - Ardissono.. (2001) (1 citation) (Correct)
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Kobsa A., Koenemann J., and Pohl W. (2001): Personalized hypermedia presentation techniques for improving online customer relationships, The Knowledge Engineering Review, 16(2), pp. 111--155.
Representing Users in a Travel Support System - Gawinecki, Vetulani, Gordon, al. (2005) (Correct)
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Kobsa A., Koenemann J., Pohl W., "Personalized Hypermedia Presentation Techniques for Improving Online Customer Relationships," The Knowledge Engineering Review, 16:2, 2001, 111-155
E-Healthcare via Customized Information Services: Addressing.. - Abidi, Chong (Correct)
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Kobsa A, Personalized hypermedia presentation techniques for improving online customer relationships. The Knowledge Engineering Review, Vol. 16(2), 1999, pp. 111155.
Constraint Satisfaction Methods for Information Personalization - Abidi, Chong (Correct)
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Kobsa A, Personalized hypermedia presentation techniques for improving online customer relationships. Knowledge Engineering Review, Vol. 16(2), 1999, pp. 111-155.
User-Adaptive Configuration of Products and Services - Ardissono, Friedrich, Goy, .. (2003) (1 citation) (Correct)
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A. Kobsa, J. Koenemann, and W. Pohl. Personalized hypermedia presentation techniques for improving online customer relationships. The Knowledge Engineering Review, 16(2):111--155, 2001.
Evaluation of an on-Vehicle Adaptive Tourist Service - Luca Console Cristina (Correct)
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A. Kobsa, J. Koenemann, W. Pohl, Personalized Hypermedia Presentation Techniques for Improving Online Customer Relationships. The Knowledge Engineering Review 16(2): 111155, 2001.
Collaborative Recommender Agents Based on Case-Based Reasoning.. - Montaner (2003) (Correct)
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A. Kobsa, J. Koenemann and W. Pohl. Personalized Hypermedia Presentation Techniques for Improving Online Customer Relationships. In The Knowledge Engineering Review, forthcoming, 2001.
Evaluation Methodologies and User Involvement in User - Modeling And Adaptive (Correct)
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A. Kobsa, J. Koenemann, W. Pohl, Personalized Hypermedia Presentation Techniques for Improving Online Customer Relationships, The Knowledge Engineering Review 16(2), 2001, 111-155.
Customising the Interaction with Configuration Systems - Ardissono, Goy, Holland.. (2003) (Correct)
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A. Kobsa, J. Koenemann, and W. Pohl. Personalized hypermedia presentation techniques for improving online customer relationships. The Knowledge Engineering Review, 16(2):111-- 155, 2001.
Centrum voor Wiskunde en Informatica - Information Systems Architecture (Correct)
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A. Kobsa, J. Koenemann, and W. Pohl. Personalized Hypermedia Presentation Techniques for Improving Online Customer Relationships. In The Knowledge Engineering Review, volume 16, pages 111--155, 2001.
Tracking Changing User Interests through Prior-Learning of Context - Koychev (2002) (Correct)
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Kobsa, A., Koenemann, J. and Pohl, W. 2001. Personalized Hypermedia Presentation Techniques for Improving Online Customer Relationships. The Knowledge Engineering Review, 16(2): 111-155.
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