| Walton. M., Deming Management at Work, Putnam: NY, 1991. 10 APPENDIX A, DEMING's FOURTEEN POINTS (Comments by Mary Walton [13] |
....take place on somewhat new lines. The karmic relationship with the U. S. has taken many interesting turns. When General Douglas MacArthur took over the administration of Japan after its defeat, he worked to completely change Japan s totalitarian society into a democracy with freedom of expression [14]. The tradition of administrative guidance of the famous Ministry of International Trade and Industry (MITI) which orchestrates Japan s unified industry; and trade policies, has now become the focus of U. S. complaints about its exclusionary policies on trade. Another karmic connection is ....
....that reach from the corporate office to the factory floor, from the CEO to the hourly worker. The Baldrige Award has provided US companies with focus and guidelines for a pursuit of quality that their survival depends on. Many have been stunned by the realization that quality is, in fact, free [14]. 5 EDUCATION American education is presently in a state of great ferment, as we approach Millennium 3. Simultaneously, there is much interest in promising alternatives and innovations in education, exhibiting possibilities for new curricula and new instructional patterns as well as a sharp ....
Walton. M., Deming Management at Work, Putnam: NY, 1991. 10 APPENDIX A, DEMING's FOURTEEN POINTS (Comments by Mary Walton [13]
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