Juran, J.M., "QC Circles in the West," Quality Progress, September, 1987, pp. 60-63. Home/Search Document Not in Database Summary Related Articles |
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Deming's Legacy IV: Quality Culture - Selman, Selman, Selman, Cory (2000) (Correct)
....success in Japan has lead to the widespread adoption of his ideas by U. S. business. These are certainly examples of some interesting feedback loops in international relations [11] In the United States QC circles became just another management program, so poorly planned and executed [9], so negative that Deming had to say: No number of examples of success or failure in the improvement of quality and productivity would indicate what success his company would have. His success would depend totally on his knowledge of the fourteen points and of the diseases and obstacles, and the ....
Juran, J.M., "QC Circles in the West," Quality Progress, September, 1987, pp. 60-63.
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