| Coates, J. F., and J. Jarratt, What Futurists Believe, Lomond Publications: Mt. Airy, MD, 1989. |
.... according to Joe Coates, does reveal one important feature of the exploration of the future, and that is the intellectual difficulty in identifying and describing plausible positive futures in contrast to the relative ease with which negative, hostile and destructive futures may be generated [1]. The Deming quality management system worked in the real world of the 1980 s; particularly, in Japan. Examples of it across the country in all fields, show us the way into the Age of Continual Improvement involving everyone, the kaizen of our Japanese peers, where the Deming prize for quality is ....
Coates, J. F., and J. Jarratt, What Futurists Believe, Lomond Publications: Mt. Airy, MD, 1989.
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