P. Brezillon and J. Pomerol. Misuse and nonuse of knowledge-based systems: The past expreriences revisited. In P. Humphreys, L. Bannon, A. McCosh, P. Migliarese, and J.-C. Pomerol, editors, Implementing Systems for Supporting Management Decisions, pages 44--  Home/Search   Document Details and Download   Summary   Related Articles   Check

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Brzillon P. and Pomerol J.-Ch. (1996) Misuse and nonuse of knowledge-based systems: The past experiences revisited. In: Implementing Systems for Supporting Management Decisions, Humphreys P. et al. (Eds.), Chapman and Hall, London, 44-60.

....knowledge use, entities (things or events) related in a certain way, the possibility that permits to listen what is said and what is not said. In Artificial Intelligence, the lack of explicit representation of context is one of the reasons of the failures of many Knowledge Based Systems (KBSs) [11,12]. Studies of the use of KBSs in real world applications permit to point out four main failures. The main problems arise mainly because the users that work with computer systems are not taken into account. For instance, Vanwelkenhuysen and Mizoguchi [54] describe work practice of two ....

Brzillon, P.Pomerol, J.-Ch.: Misuse and nonuse of knowledge-based systems: The past experiences revisited. In: Humphreys P. et al. (Eds.): Implementing Systems for Supporting Management Decisions, Chapman and Hall, ISBN 0-412-75540-8, 1996 pp. 44-60.

....reasoning, increases information content of natural language utterances, and facilitates learning. Such conclusions are similar to those in AI. In Artificial Intelligence, the lack of explicit representation of context is one of the reasons of the failures of many Knowledge Based Systems (KBSs) [9]. The failures concern the exclusion of the user from the problem solving, the misuse and lack of knowledge in knowledge based systems, and the impossibility to generate relevant explanations. All these failures arise because knowledge based systems have been developed out of their working ....

Brzillon, P.---Pomerol, J.-Ch.: Misuse and nonuse of knowledge-based systems: The past expreiences revisited. In: Humphreys, P. , Bannon L., McCosh A., Migliarese P. and Pomerol J.-Ch. (Eds.): Implementing Systems for Supporting Management Decisions. Chapman and Hall, ISBN 0-412-75540-8, 1996, pp. 44-60.

....content expressible by natural language. Information is generally framed by a subject but it is sharable and is immediately usable by human beings on the basis of their knowledge. It is sometimes argued that context is used both to transform data into information [1, 2] or and to acquire knowledge [3, 4]. We will come back on these issues in the fifth section. The next transformation in the appropriation process is the passage from information to knowledge. This appropriation process relies on prior knowledge and is made consistent with the values and beliefs of a subject. For example, according ....

.... which can be acquired without practice, but surface knowledge certainly cannot be assimilated without practice [21] This last problem is recurrent in knowledge engineering, moreover the lack of contextual information about the task at hand has been recognized as a weakness of rule based systems [4]) In apprenticeship the contextual information is acquired by doing. Actually, mastery in a job may partly results from some rules which are given by masters but practice or knowing how cannot be reduced to rules, this is just the first reason why apprenticeship is necessary. The second reason is ....

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Brzillon P. and Pomerol J.-Ch. (1996) Misuse and nonuse of knowledge-based systems: The past experiences revisited. In Implementing Systems for Supporting Management Decisions, Humphreys P., L. Bannon, A. McCosh, P. Migliarese and J.Ch. Pomerol (Eds), Chapman and Hall, London, 44-60.

....1993; Mittal Paris, 1993) In the light of some practical experience and especially of a recent implemented system for the interactive control of a subway line, we propose some ideas on this topic, and we focus on the problem of context sharing. We begin with some important issues pointed out by Brzillon and Pomerol (1996, 1997) concerning man machine interaction in the specific field of Knowledge Based Systems (KBSs) Among these concerns are : 1) The user is excluded from the problem solving process, when problems should be jointly solved by the user and the system, the former knowing the context in which the ....

Brzillon, P., & Pomerol, J.-Ch. (1996). Misuse and Nonuse of Knowledge-Based Systems: The past experiences revisited. In P. Humphreys, L. Bannon, A. McCosh, P. Migliarese, & J.-Ch. Pomerol (Eds.), Implementing Systems for Supporting Management Decisions (pp.44-60). London UK: Chapman and Hall.

....The diagnosis in SEPT is an exhaustive analysis of all the types of equipment that is different from the diagnosis made by the operator. The METAL language in which SEPT is described, is based on first order predicate logic within a formalism using rule packets and the notion of interpretation [Brzillon 90]. The system has approximately 800 rules partitioned across 150 rule packets. Rule packets 6 Research Report 96 29, LAFORIA, October 1996 explicitly represent the structural and functional organization of the domain knowledge and of the diagnosis expertise. They are managed dynamically, ....

....at the current step of the problem solving, and thus the system reasoning is made local. SEPT offers the user two mechanisms through which to explore the diagnostic tree, namely interruption points in the reasoning and basic interpretations to control the execution of actions when a rule is fired [Brzillon, 1990]. The user may either start or inhibit the various points of interruption mechanism to suspend the reasoning and look, with a combination of basic interpretations, for various events at various levels of detail on different slices of a reasoning branch. The first explanations provided by SEPT to ....

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Brzillon P. and Pomerol J.-Ch. (1996a) "Misuse and nonuse of knowledge-based systems: The past expreiences revisited", In: Implementing Systems for Supporting Management Decisions, Eds P. Humphreys, L. Bannon, A. McCosh, P. Migliarese and J.-Ch. Pomerol, Capman and Hall, ISBN 0-412-75540-8, pp. 44-60.

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P. Brezillon and J. Pomerol. Misuse and nonuse of knowledge-based systems: The past expreriences revisited. In P. Humphreys, L. Bannon, A. McCosh, P. Migliarese, and J.-C. Pomerol, editors, Implementing Systems for Supporting Management Decisions, pages 44--

No context found.

P. Brezillon and J. Pomerol. Misuse and nonuse of knowledge-based systems: The past expreriences revisited. In P. Humphreys, L. Bannon, A. McCosh, P. Migliarese, and J.-C. Pomerol, editors, Implementing Systems for Supporting Management Decisions, pages 44--

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