| Kurland, T. Barber, P. (1995). User requirements from a group perspective: the case of distance learning mediated by computer conferencing. In Peter Thomas (ed), CSCW Requirements and Evaluation, London: Springer, 57-74. |
.... consider, because they have the entire knowledge of the product in situation (Gurin and Mah, 1997) Users characteristics and behaviours: Which are the right users characteristics and behaviours to consider How to take account of the users multiple and probably incommensurate perspectives (Kurland and Barber, 1995) Can we ignore such side users behaviours as trusting (Jones and Marsh, 1997) Which meaningful knowledge storing and knowledge retrieving activities do users perform to achieve their tasks . Tasks: Which are the right tasks or goals to consider For example, Simone (1996) identified the ....
Kurland, T. Barber, P. (1995). User requirements from a group perspective: the case of distance learning mediated by computer conferencing. In Peter Thomas (ed), CSCW Requirements and Evaluation, London: Springer, 57-74.
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