K.-H. Moller and D. J. Paulish. Software Metrics. New York: Chapman & Hall Computing, 1993. Home/Search Document Not in Database Summary Related Articles |
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Benefits of CMM-Based Software Process Improvement: .. - Herbsleb.. (1994) (22 citations) (Correct)
....in maintenance and warranty work. Eliminating processes or process steps. Suggestions on how to use these methods to measure the costs and benefits from a process improvement effort are discussed in detail in [Rozum 93] Other sources on how to measure a process improvement effort include [Moller 93] and [Grady 92] There are a number of reasons why it may be difficult to measure the benefit received from a SPI effort in dollars. For example, the primary benefit received may not be dollars saved, but rather an expansion of gross income. Often, the benefit results from the company producing ....
K.-H. Moller and D. J. Paulish. Software Metrics. New York: Chapman & Hall Computing, 1993.
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