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Rutter, D.R., Communicating by Telephone. 1987, Oxford: Pergamon.

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Footprints in the Snow - Munro, Höök, Benyon (1999)   (6 citations)  (Correct)

....virtual contact . These different modes of interaction and the different representations of people and artefacts may have a significant impact on experiences within the information space. Modalities afforded by wearable computers offer other possibilities (Rahlff, et al. this volume) Some e.g. [14, 15] suggest that textual or audio communication, because it lacks the cues of the real world, will be depersonalised and antagonistic compared to co present communication. Whereas others put more emphasis on places and their influence on our behaviour, and the ways in which different virtual ....

Rutter, D.R., Communicating by Telephone. 1987, Oxford: Pergamon.


Thunderwire: A Field Study of an Audio-Only Media Space - Hindus, Ackerman.. (1996)   (13 citations)  (Correct)

....condition) and broadcast (high quality) networks, and compared them with the face to face condition. They concluded that low quality, half duplex audio with discernible lag causes more formality and conversational awkwardness. These results are similar to those found for telephone use (e.g. [23], 13] In summary, a number of studies suggested that audio, especially good quality audio, would have a sufficient communicative capability for an interesting and useful shared media system. Such a system is described in the following section. THE THUNDERWIRE SYSTEM Thunderwire was an ....

Rutter, D. R. Communicating by Telephone. Pergamon Press, New York, 1987.

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