Kollock, P and Smith, M. Managing the Virtual Commons In S. Herring (Ed.) Computer-Mediated Communication, John Benjamins, Philadelphia, 1996.  Home/Search   Document Not in Database   Summary   Related Articles

....conversational strategies and interactivity. We find evidence for moderate conversational threading, but large participation inequalities in Usenet, with a small minority of participants posting a large proportion of messages. Contrary to the common ground model and Netiquette guidelines [8,10] we also find that cross posting to external newsgroups is highly frequent. Our predictions about the effects of demographics on conversational strategy were largely confirmed, but we found disconfirming evidence about the relations between conversational strategy and interactivity. Contrary to ....

.... A second set of partially overlapping predictions about the effects of conversational strategy on interactivity, can be derived from the Netiquette guidelines (news.announce.newusers and news.answers) These are a set of prescriptive guidelines about effective communication strategies [8,10]. They tell users to be succinct ( avoid long postings ) avoid redundant or repeat postings ( read the FAQ ) and to avoid widespread posting of messages of only marginal relevance ( don t cross post ) With the exception of succinctness, the Netiquette guidelines and common ground model make ....

Kollock, P and Smith, M. Managing the Virtual Commons In S. Herring (Ed.) Computer-Mediated Communication, John Benjamins, Philadelphia, 1996.

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