Shaw, M. L. G., and Woodward, J. B. (1989) Mental Models in the Knowledge Acquisition Process, Proceedings, Fourth Knowledge Acquisition For Knowledge-Based Systems Workshop, Banff, October 1989.  Home/Search   Document Not in Database   Summary   Related Articles   Check

....Inconsistencies are attributed to mistakes and are eliminated through debugging and refinement. This insistence that expertise must be consistent and rational means that knowledge acquisition becomes not so much the modelling of an expert s behaviour, but the synthesis of a rational domain model [Shaw Woodward 1989]. This need not resemble any mental model used by the expert, and conflicts can be filtered out. Although this rationalisation process can be undertaken with a group, problems of conflict cannot be avoided so conveniently. A single expert will feel pressure to appear consistent and rational; for ....

Shaw, M. L. G., and Woodward, J. B. (1989) Mental Models in the Knowledge Acquisition Process, Proceedings, Fourth Knowledge Acquisition For Knowledge-Based Systems Workshop, Banff, October 1989.

....way that the design model is conveyed is through the user interface. In order to ensure the image the system projects is an accurate portrayal of the design model, it must be clear what that design model is: in other words the mental models used in the design process must be made explicit. Shaw Woodward [1989] characterise the series of models constructed in the attempt to capture a person s knowledge. They distinguish between the expert s internalised model (the mental model) her first attempts to articulate that model (the conceptual model) and the received or developed model built through ....

....that expertise must be consistent and rational imposes restrictions on the knowledge acquired. The knowledge acquisition process then becomes not so much the modelling of the expert s behaviour, but the synthesis of a domain model which need not resemble any mental model used by the expert [Shaw Woodward 1989]. In this way conflicts in the expert s knowledge can be filtered out. When further participants are involved, the problems of conflict cannot be avoided so conveniently. Although the same process of rationalisation can be undertaken with a group, there is little pressure on groups of experts to ....

Shaw, M. L. G., and Woodward, J. B., 1989, "Mental Models in the Knowledge Acquisition Process", Proceedings, Fourth Knowledge Acquisition For Knowledge-Based Systems Workshop, Banff, October 1989.

....insistence that expertise must be consistent and rational imposes restrictions on the knowledge acquired. The knowledge acquisition process becomes not so much the modelling of the expert s behaviour, but the synthesis of a domain model which need not resemble any mental model used by the expert [Shaw Woodward 1989]. In this way conflicts in the expert s knowledge can be filtered out. Although the same process of rationalisation can be undertaken with a group, the problems of conflict cannot be avoided so conveniently. There is little pressure on groups of experts to agree with one another, and the synthesis ....

Shaw, M. L. G., and Woodward, J. B. (1989) Mental Models in the Knowledge Acquisition Process, Proceedings, Fourth Knowledge Acquisition For Knowledge-Based Systems Workshop, Banff, October 1989.

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Shaw, M.L.G. and Woodward, J.B. (1989) Mental Models in the Knowledge Acquisition Process, In Proceedings of Fourth Knowledge Acquisition for Knowledge-Based Systems Workshop, Banff, October 1989.

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