| Gabor, Andrea, The Man who Discovered Quality, Penguin Books, New York, New York, 1990. |
....and actions which compel an entire organization, from the lowest to highest level, to excellence and efficiency in personal and corporate activities. Many have contributed to the development of Total Quality Management (TQM) but the most important contribution seems to be the work of Deming (Gabor, 1990; Deming, 1951, 1982, 1986) We do not wish to diminish the contribution of others, but our presentation of Total Quality Management is essentially the Figure 4: Example Planned Experiment Deming Way, and follows closely the approach used by Ragsdell in his industrial and government shortcourses, ....
Gabor, Andrea, The Man Who Discovered Quality, Random House, 1990.
No context found.
Gabor, Andrea, The Man who Discovered Quality, Penguin Books, New York, New York, 1990.
No context found.
Gabor, Andrea, The Man Who Discovered Quality, Random House, 1990.
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