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Subjective Duration Assessment: An Implicit Probe for Software Usability  (Make Corrections)  
Mary Czerwinski, Eric Horvitz, Edward Cutrell



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Abstract: This paper explores a new approach to gauging users' difficulties with tasks, interfaces, and situations we refer to as subjective duration assessment. The approach, adapted from results described in the interruption literature in psychology, centers on the use of time estimation to characterize performance. We introduce a metric, named relative subjective duration (RSD) that provides a means for probing the difficulty that users have with performing tasks---without directly asking users about... (Update)

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BibTeX entry:   (Update)

@misc{ czerwinski-subjective,
  author = "Mary Czerwinski and Eric Horvitz and Edward Cutrell",
  title = "Subjective Duration Assessment: An Implicit Probe for Software Usability",
  url = "citeseer.ist.psu.edu/682182.html" }
Citations (may not include all citations):
8   Measuring usability - preference vs (context) - Nielsen, Levy - 1994
2   Expecting a break in time estimation: Attentional time-shari.. (context) - Fortin, Masse - 2000
2   Time estimation and concurrent nontemporal processing: Speci.. (context) - Fortin, Rousseau et al. - 1993
2   Differential effects of auditory and visual signals on clock.. (context) - Penney, Gibbon et al. - 2000
2   Task Interruption (context) - Van Bergen - 1968
2   The Zeigarnik phenomenon revisited: Implications for enhance.. (context) - Weybrew - 1984
2   Uber das Behalten von erledigten und unerledigten handlungen (context) - Ziegarnik - 1927

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