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Experience with Evaluating Human-Assisted Recovery Processes  (Make Corrections)  
Aaron B. Brown, Leonard Chung, William Kakes, Calvin Ling, and David A....



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Abstract: We describe an approach to quantitatively evaluating human-assisted failure-recovery tools and processes in the environment of modern Internet- and enterprise-class server systems. Our approach can quantify the dependability impact of a single recovery system, and also enables comparisons between different recovery approaches. The approach combines aspects of dependability benchmarking with human user studies, incorporating human participants in the system evaluations yet still producing... (Update)

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BibTeX entry:   (Update)

@misc{ leonard-experience,
  author = "Aaron Brown Leonard",
  title = "Experience with Evaluating Human-Assisted Recovery Processes",
  url = "citeseer.ist.psu.edu/673043.html" }
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56   The Vision of Autonomic Computing (context) - Kephart, Chess - 2003
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20   An Approach towards Benchmarking of Fault-Tolerant Commercia.. - Tsai, Iyer et al. - 1996
18   Why do Internet services fail (context) - Oppenheimer, Ganapathi et al. - 2003
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6   Including the Human Factor in Dependability Benchmarks (context) - Brown, Chung et al. - 2002
6   Research Methods in Human-Computer Interaction (context) - Landauer - 1997
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