Chrysanthos Dellarocas Sloan School of Management Massachusetts Institute of...  Home/Search
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Abstract: Reputation reporting systems have emerged as an important risk management mechanism in online trading communities. However, the predictive value of these systems can be compromised in situations where conspiring buyers intentionally give unfair ratings to sellers or where sellers discriminate on the quality of service they provide to different buyers. This paper proposes a set of mechanisms that eliminate or significantly reduce the negative effects of such fraudulent behavior. The... (Update)
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BibTeX entry: (Update)
Chrysanthos Dellarocas. Mechanisms for coping with unfair ratings and discriminatory behavior in online reputation reporting systems. In ICIS, pages 520--525, 2000. http://citeseer.ist.psu.edu/455920.html More
@inproceedings{ dellarocas00mechanisms,
author = "Chrysanthos Dellarocas",
title = "Mechanisms for coping with unfair ratings and discriminatory behavior in online reputation reporting systems",
booktitle = "{ICIS}",
pages = "520-525",
year = "2000",
url = "citeseer.ist.psu.edu/455920.html" }
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