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by Andreas Abecker, Gregoris Mentzas
Knowledge Management in Electronic Government, KMGov-2001
http://www.dfki.uni-kl.de/decor/KMGov-header.pdf
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Abstract:
Abstract. In this paper, we present the technical approach of the DECOR project to realize proactive, context-sensitive delivery of knowledge within semi-structured, knowledge-intensive processes. We describe some main ideas of the DECOR project and discuss their particular relevance for administrative processes in e-Government. As an example we sketch one of our DECOR case studies, the process for granting full old age pension as it is performed in the Greek Social Security Institution IKA.
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