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Management of worker's experiences: A knowledge-based approach  (Make Corrections)  
Leila Alem Pierre Marcenac (1) CSIRO Mathematical and Information Science,...



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Abstract: . In this paper we present the key concepts of an experiences based management system that assists the transformation of individual experiences into usefull knowledge. Such a framework is designed around the notion of capturing and delivering experiences for improving worker's practices and tasks. The study has been done in the area of customer relationships. In this paper we present our approach to modelling and representing individual experiences, as well as our approach to dynamically ... (Update)

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BibTeX entry:   (Update)

@misc{ pierre-management,
  author = "Leila Alem Pierre",
  title = "Management of worker's experiences: A knowledge-based approach",
  url = "citeseer.ist.psu.edu/282341.html" }
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