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  1. Introduction CULTURAL ASPECTS OF SYSTEMIC CHANGE MANAGEMENT

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by Jeff Dooley
http://www.well.com/user/dooley/culture.pdf
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Abstract:

A roadblock to successful implementation of structural change programs, such as TQM or re-engineering, is the vulnerability of such initiatives to powerful, yet poorly

Citations

193 Soft Systems Methodology in Action – Checkland, Scholes - 1990
48 Behavior: The control of perception – Powers - 1973
29 Group decision and social change – Lewin - 1947
12 Overcoming Organizational Defenses – Argyris, Chris - 1990
5 Organizational Culture and Leadership (second edition). Jossey-Bass – Schein - 1992
1 Implementing Total Quality Management: A – Heilpern, Nadler - 1992